Who we are

Our Leadership Team.

The people responsible for purchasing, sales, and delivery at Custom Food Service, and what each of them owns day to day.

Nick Fazio, General Manager

General Manager

Nick Fazio

Nick runs day-to-day operations across sales, purchasing, finance, and marketing, so a customer request has one accountable owner.

Read full biography

Nick joined Custom Food Service in 2024 and oversees all aspects of the business including sales, operations, finance, procurement, marketing, and strategic growth initiatives. He is focused on expanding market segments, modernizing internal systems, and strengthening vendor and customer partnerships as the company enters its next phase of expansion. Nick brings a strategic, growth-oriented approach to the organization and is driving significant investments in infrastructure, customer experience, and scalable processes to support long-term market leadership.

Steve Forte, Director of Purchasing & Marketing

Director of Purchasing & Marketing

Steve Forte

Steve sources product and negotiates with suppliers, so when a chef asks for something specific, we can usually find it.

Read full biography

Steve joined the company in 2025 and leads product sourcing, vendor partnerships, pricing strategy, and category development. He brings more than 30 years of foodservice distribution experience spanning procurement, merchandising, and marketing across multiple industry channels. Steve’s deep category knowledge, supplier network, and strategic approach to margin and inventory management strengthen the company’s ability to deliver competitive pricing, reliable supply, and value-added programs to customers throughout the region.

Alan Leffler, Operations Leader

Operations Leader

Alan Leffler

Alan runs the warehouse, fleet, and routes, and owns order accuracy and on-time delivery at every stop.

Read full biography

Alan joined Custom Food Service in 2025 and leads warehouse operations, fleet and logistics, route execution, fulfillment accuracy, and service performance. Prior to joining the company, Alan successfully built and operated a national franchise chain, giving him a strong entrepreneurial background coupled with firsthand operational discipline. His experience optimizing processes, leading multi-unit teams, and scaling systems has been instrumental in improving throughput, reducing error rates, and elevating overall distribution efficiency.

Chris Castro, Senior Sales Leader

Senior Sales Leader

Chris Castro

Chris has worked inside CFS since 2006 and leads the sales team that matches new operators to the right products and Sales Executive.

Read full biography

Chris has been with Custom Food Service since 2006 and is responsible for leading customer acquisition, account development, and sales execution across key segments. With extensive experience inside the business, Chris brings deep knowledge of product categories, operator needs, and market dynamics. His relationship-driven approach and strategic account work have been pivotal in expanding the company’s footprint across hospitality, multi-unit concepts, education, and specialty foodservice operators.

Start a conversation

Let’s talk about your operation.

Tell us what you serve and where you are located. One of our Sales Executives will follow up to discuss the right product mix.

Required

By submitting, you agree CFS may contact you about your inquiry. See our Privacy Policy.